RIA queues are like intray where work sits waiting to be processed.
Queues can be personal hare by many users.
Adding a Queue
Press the Add Queue Type button
Choose to add a personal or shared queue.
Here is an example of a shared queue and a personal queue.
Permissions
To set permissions on a shared queue, first press the eye icon to display the green Add Permissions button. Press the Add Permissions button.
Personal queues do not require permissions. They are only accessable by their owner.