Civica Authority Altitude | EzeScan Help Center

This connector provides Account Payable, CRM, and Records related functions for Civica Authority Altitude.

Requirements

A login with permissions to the respective modules in Authority.

OAuth Client Id & Secret for authentication with Authority APIs.

The remote IP address of the EWA server to be whitelisted by Civica.

Connection

The connection to Civica Authority Altitude requires a Connector Instance be configured in Admin → Integrations. Use the Add New button to select Civica Authority Altitude from the list of available connectors. Give the instance a name (e.g. Authority PROD) and then fill in the below connection settings.

Option	Description
API Base URL	The Civica Altitude API base URL (for example, `https://customer.altitudelg.com/main/`).
Client ID	The Client ID to use for authorisation.
Client Secret	The Client Secret to use for authorisation.
Username	Login using this username.
Password	Login using this password.

Click the Test button to verify that the application can successfully connect to the server and authenticate your credentials.

Grid Functions

Purchase Order Lines

Fills the grid with lines for the respective creditor and purchase order ids.

Option	Description
Creditor Id	Filter orders using this creditor id.
Order Ids	Filter orders using this list of order ids (comma delimited).

Lookup Functions

GST Codes

Module Parameters

Returns account payable module parameters.

Option	Description
Name Format	The format to return from this lookup (e.g. `{DefaultRequisitionerId}`) where parameter names are enclosed in curly brackets.

Parameter Names

InvoiceAttachmentType
DefaultPostingDate
PurchasingCategorisationFlag
DisplayBankDetails
HeldInvoiceToPostedLinkType
LineValueGstOverrideTolerance
DefaultRequisitionerId
DefaultPosition

Search Functions

The following search actions are available using an Integration Find field.

Creditors
Invoices
Memo Types
Purchase Orders
Requisitioners
Upload Functions

Validation Functions

Duplicate Invoice Check

Fails validation if an invoice number already exists for the same creditor and category, otherwise succeeds.

This can be further restricted so that existing invoices must also exactly match the date and amount to be detected as a duplicate.

Option	Description
Creditor ID	The creditor ID to restrict the duplicate search to.
Category Code	The category code the invoice belongs to.
Invoice Number	The invoice number to search for. This defaults to the validated field value using placeholder `{{fieldValue}}`.
Invoice Date	The invoice date to match exactly, in yyyy-MM-dd format (e.g. `2026-02-27`). Leave blank if you do not require duplicate to also match the same date.
Invoice Amount	The invoice amount to match exactly (e.g. `100.00`). Leave blank if you do not require duplicate to also match the same amount.

Upload Functions

Purchase Invoice

Posts an accounts payable invoice to Authority.

Built-in Fields

Field	Description
Invoice Type	Options: Held Invoice with PO Totals Held Invoice with PO Lines Held Invoice without PO
Creditor	The ID of the creditor found using the Creditors search function (e.g. `53`)
Category Code
Site Number	The site number of the creditor (e.g. `1`)
Invoice Description	Description of the invoice.
Invoice Number	The invoice reference number.
Purchase Order Id	The ID of the purchase order found using the Purchase Orders search function. Not applicable to Held Invoice without PO.
Invoice Date	The invoice issue date formatted as `yyyy-MM-dd`.
Invoice Value	The invoice total .
GST Value
Held Status Code
Attach Document
Payment Date
Posted Date
Invoice Lines

Requisitioner Fields

Field	Description
Requisitioner Id
Requisitioner Position

Memo Fields

Field	Description
Memo Type
Memo Text
Memo Number
Memo Type

Invoice Line Fields

Field	Description
Include	Use value `True` to include the line in the invoice, otherwise the line will be ignored.
Purchase Order Id
Purchase Order Line Id
Goods Receipt Id
Description
GST Code
GST Value
Quantity
Price
Value

Create Customer Service Request

Creates a new customer service request in Authority’s CRM module.

Built-in Fields

Field	Description
Description	The description of the request.
Category	The category id of the request (e.g. `34` for Dog Barking Complaint). The list of options can be retrieved manually from the Authority API endpoint `GET /api/v2/crm/categories`.
Customer Contact Method	The contact method of the request (e.g. EMAIL). The list of options can be retrieved manually from the Authority API endpoint `GET /api/v2/crm/contactmethods`
Requestor	The ID of the customer making the request in the Name & Address register.

Populating Custom Fields

The Auto Populate button can be used to generate custom fields for the respective category.

The names are formatted as Item[{Number}] {Label} (for example, Item[6] Street 705). The number prefix is required, however the label can be changed if desired.

The following delimiter ||| can be used pass through multiple values (for example, 45 ||| 87). Spaces will be automatically trimmed from values.