EzeScan Knowledge Base

79. EzeScan DESKTOP won't run after restoring an entire EzeScan DESKTOP configuration.

EzeScan DESKTOP may fail to start after restoring an entire EzeScan DESKTOP configuration from a PC running Windows XP to a PC running Windows Vista (or vice versa). To resolve this issue please follow the instructions listed below under your current Windows operating system.


Windows Vista:

  1. Open My Computer and browse to the following directory-
    "C:\ProgramData\Outback Imaging\Ezescan\"

  2. Open the file Ezescan.cfg in Notepad

  3. Search the document (Ctrl + F) for all occurrences of the following text-
    "Documents and Settings\All Users\Application Data" and replace with "ProgramData"

  4. Save the configuration file and exit.


Windows XP:

  1. Open My Computer and browse to the following directory-
    "C:\Documents and Settings\All Users\Application Data\Outback Imaging\Ezescan\"

  2. Open the file Ezescan.cfg in Notepad

  3. Search the document (Ctrl + F) for all occurrences of the following text-
    "ProgramData" and replace with "Documents and Settings\All Users\Application Data"

  4. Save the configuration file and exit.