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6. Why aren't the separator pages being detected and highlighted with a red border?

There are 2 possible reasons:

  1. You are running in document scanning mode rather than batch scanning mode. If none of the scanned pages are displayed with either a red or yellow border then you are definitely in document scanning mode. You need to tick the 'Use batch profiling' option on the Profiling tab of the Jobs Menu.

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  1. You may have set the ‘White %’ for Separator pages set to the wrong value. A value of less than 50% (normally 10%) suggests you are using black separator pages, whilst a value of greater than 50% (normally 99.5%) suggests you are using white separator pages.

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