21. Why can't I get my ftp import working?

To ensure your FTP import works correctly between EzeScan DESKTOP and the FTP Server where the images are stored, please follow these steps:

1. Connect to the FTP Server: Open the Command Prompt on the PC and connect to the remote FTP server using the FTP command.

2. Log In: Enter a username that has both read and write permissions on the FTP server. Write permissions are necessary so that files can be deleted from the server after being downloaded to the PC.

3. Provide Access Credentials: Supply the correct password to access the FTP server.

4. List Available Files: Once logged in, execute the ftp DIR command to display a list of TIF files available for download on the FTP server.

5. Set Binary Mode: Use the ftp BIN command to switch the file transfer mode to binary, ensuring accurate file transfers.

6. Download Files: Execute the ftp GET command to download a TIF file from the FTP server to the EzeScan PC.

7. Delete Files: Run the ftp DEL command to delete the file you just downloaded from the server.

Successfully completing these steps confirms that you can connect to the server, log in to the server, list files on the server, get a file from the server in binary mode, and delete the file from the server.

If all these actions can be performed without errors, the EzeScan FTP Import should function properly.