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158. Secret has expired error message

Applies to the following connectors:

  • Microsoft Office 365 Outlook,

  • Microsoft OneDrive

  • SharePoint Online

The supported connectors have two options for the OAuth Registration:

image-20240521-113755.png

Type

Description

Inbuilt

Use an App Registration that is already listed as an Enterprise Application in Azure AD. Requires your administrator to approve access to the required application.

Custom

Requires your administrator to create and configure an App Registration in Azure AD.
Requires your administrator to approve access to the newly created application.

When using the Inbuilt OAuth Registration option

The error reported will exactly match:

“The provided client secret keys for app ‘d5ee84e6-ad92-4fdd-967b-315ac69c7db8’ are expired.”

image-20240521-102827.png

Resolution:

Update EzeScan Desktop/Server to the latest version (5.0.105 or newer) to resolve the issue.

When using the Custom OAuth Registration option

The error reported will contain your Client Id:

“The provided client secret keys for app ‘xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx’ are expired.”

Resolution:

Contact your IT administrator and have them create a new Client Secret for the App Registration in Azure AD.

Update the Client Secret in the EzeScan configuration screen and then test the connection.

Provide them with the Client Id to ensure they create the secret for the correct app registration.

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