EzeScan Knowledge Base

155. EWA Re-Enabling a document marked as Running

📘Re-Enabling a document marked as Running

Please follow the steps below get the document back into the queue and then you will be able to action as necessary: 

  1. Click on the “running” badge (this should take you to the “Processing” page)

    image-20230217-015508.png
  2. Click on the Action -> Return to Queue

    1. **Note if there is no action button to the right of document, there may be a ‘Cancel’ Button. Once this is selected, the Action → Return to Queue option will be available.

      image-20230217-015519.png
  3. Once the document is returned to the queue – you go back into the “List Items” to action or remove the document.