Skip to main content
Skip table of contents

147. Authority server not working after upgrading from the EzeScan DESKTOP 32 bit to 64 bit

If you have moved from using the 32-bit version of EzeScan DESKTOP (either v4.3 or v5.0) to the 64-bit version of EzeScan DESKTOP (only in v5.0) then you will need to download the Microsoft Access Database Engine 2010 Redistributable from this Microsoft download page below:

https://www.microsoft.com/en-au/download/details.aspx?id=13255

ODBC connections that were originally created using 32 Bit ODBC drivers will need to be recreated using the 64 Bit ODBC drivers.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.