Skip to main content
Skip table of contents

112. VRS driver is asking to load more paper after scanning a batch of documents

The Kofax VRS driver does this by design.

To stop the VRS driver from prompting the operator to load more documents (after the scanned batch is complete), please perform the following steps.

📘 Instructions

  1. While scanning right click the VRS icon on the system tray and launch the "Admin Utility"

  2. On the Errors tab change the "Out of Paper" error from "Auto Resolve" to "Return Error" and then save.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.