Skip to main content
Skip table of contents

102. How to hot-fix EzeScan 4.2

Please Note: An EzeScan Hot-fix is fix to address a customer specific issue.
A hot-fix is not required for a normal update of an EzeScan installation.
Hot-fixes should only be applied under the instruction of your EzeScan support representative.

To install a hot-fix….

  1. Perform a backup of your EzeScan Configuration. Please refer here for details on how to preform a backup:

  2. Check the current version on your EzeScan installation. This can be done by selecting Help → About → More Details. This will tell you your version \ patch \ build level.
    eg. - Where 4.2 is the version, 170 is the patch level, 1985 is the build level

  3. If your EzeScan is not on the latest patch level, the hot-fix will not work.
    e.g. the Hot-fix will not work if your version is 4.2.169.X or below
    Please refer here for details on how to patch to the latest level:

To update to the latest hot-fix…

  1. Backup the file EzeScan.exe in the C:\Program Files\Outback Imaging\EzeScan 4.2 folder.

  2. The latest patch will be available on our website under DownloadsSoftware DownloadsEzeScan Patch Updates → Hotfixes

  3. Download the Hotfix → unzip it.

  4. Copy the file EzeScan.exe over the top of the current one in the C:\Program Files\Outback Imaging\EzeScan 4.2 folder.

  5. Load EzeScan and test if your specific issue has been fixed.

If further assistance is required, please contact EzeScan or your reseller.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.