102. How to hot-fix EzeScan 4.2

Please Note: An EzeScan Hot-fix is fix to address a customer specific issue.
A hot-fix is not required for a normal update of an EzeScan installation.
Hot-fixes should only be applied under the instruction of your EzeScan support representative.

To install a hot-fix….

1. Perform a backup of your EzeScan Configuration. Please refer here for details on how to preform a backup: https://ezescan.atlassian.net/l/cp/fuif8D2t
   

2. Check the current version on your EzeScan installation. This can be done by selecting Help → About → More Details. This will tell you your version \ patch \ build level.
   eg. 4.2.170.1985 - Where 4.2 is the version, 170 is the patch level, 1985 is the build level
   

3. If your EzeScan is not on the latest patch level, the hot-fix will not work.
   e.g. the Hot-fix 4.2.170.1986 will not work if your version is 4.2.169.X or below
   Please refer here for details on how to patch to the latest level: https://ezescan.atlassian.net/l/cp/je4xb68y

To update to the latest hot-fix…

1. Backup the file EzeScan.exe in the C:\Program Files\Outback Imaging\EzeScan 4.2 folder.

2. The latest patch will be available on our website under Downloads → Software Downloads → EzeScan Patch Updates → Hotfixes

3. Download the Hotfix → unzip it.

4. Copy the file EzeScan.exe over the top of the current one in the C:\Program Files\Outback Imaging\EzeScan 4.2 folder.

5. Load EzeScan and test if your specific issue has been fixed.

If further assistance is required, please contact EzeScan or your reseller.