To patch an EzeScan installation there is some steps to do to ensure it will run successfully.
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Perform a backup of your EzeScan Configuration. Please refer here for details on how to preform a backup: https://ezescan.atlassian.net/l/cp/fuif8D2t
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Check the current version on your EzeScan installation.
This can be done by selecting Help → About → More Details.
This will tell you your version.patch.build level-
eg. 4.2.170.1985 → Where 4.2 is the version, 170 is the patch level, 1985 is the build level
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To download the latest patch…
Make sure you are logged in to our website to access the patch updates
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The latest patch will be available on our website under Downloads → Software Downloads → EzeScan Patch Updates
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Take a note of the description. It will detail the minimum EzeScan version required to apply the patch.
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e.g. If the minimum version is 4.2.160 and you are running 4.2.159 or lower, you will need to download the EzeScan Full Online Installation from the EzeScan Installers folder.
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If you are running 4.2.160 or above then you can download an install the patch.
Note: The EzeScan Patch usually does not require a reboot.
If further assistance is required, please contact EzeScan or your reseller.