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How to delegate access to another user (out of office)

The delegation functionality allows you to grant the same access to queues that you have temporarily to another user. E.g a coworker that is covering for you while you’re away on holidays.

Add a delegate


Open your user settings panel by clicking your name > Settings in the top right corner.


Navigate to the Delegation tab and then click the Add Delegate button.


Find the user you want to delegate the access to and click the Select button.

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